Connected Cars – Frequently Asked Questions (FAQ)
How can I check if I can get Personal eSIM for my car?
You can find out by following the instructions on our Getting Started Page.
How do I activate Xtreme+ connectivity in my vehicle?
Follow the instructions on our Getting Started page.
How can I check my remaining data balance?
Your current plan is unlimited. For details, contact us here.
Do Xtreme+ data plans have an expiration date?
Yes, each plan is valid for a specific period as mentioned during purchase.
How do I cancel my Personal eSIM service?
Navigate to Personal eSIM in your My BMW app and select the DEACTIVATE button.
What should I do with my Xtreme+ account if I sell my vehicle?
Xtreme+ is tied to your BMW ID. If selling your car, log out in the car before handing it over. If you're leaving BMW entirely, deactivate your account.
The on-board Xtreme+ connectivity is not working. How can I resolve this?
Contact us for assistance here.
Where can I find more info about Personal eSIM service?
Visit our Getting Started page. For further assistance, contact us.